Tickets & group bookings
If you’re more than 15 minutes late for your timeslot, your ticket will expire and you will not be refunded. If you know you are unable to make your timeslot any longer then please rebook your timeslot in advance, via ‘ticket support’ in our ticketstreet.
You can change your time slot up to 6 hours ahead of your booking, if you really cannot make it. Please go to our ticket support to make the change to your booking.
You are not eligible for a refund if you book too many tickets. However you can rebook these tickets for an alternative date. To do so head to ‘ticket support’, in our ticketstreet. You can reschedule for an alternative date using the self-help tool.
No, we don’t refund tickets. We offer the opportunity to change your time slot up to 6 hours ahead of your booking, if you really cannot make it. Please go to our ticket support to make the change to your booking.
Children from the age of 12 may visit the Museum without being accompanied by an adult. However, they cannot supervise young children. Parents and guardians of unaccompanied children aged 12 to 18 are responsible and accountable for the behaviour of their children at all times.
The ICOM / Museum cards (Museum Jaarkaart) are not valid at Nxt Museum. Nxt Museum operates independent from any form of subsidy.
Book your tickets in advance via our ticketshop and select the IAmsterdam city card options. Upon entering the museum, please bring your City Card. Make sure your City Card is valid at the time of your visit. In case the card is not valid at the time of the visit, the full ticket price needs to be paid at the entrance
There is a separate ticketing street for Stadspas owners to book their ticket. Ticketing street can be found below all the ticket options. If you are coming with a regular ticket holder make sure to book your stadspas ticket first as to be sure you can enter the museum together.
Due to Covid we aim to control the flow of arriving guests. You can book tickets per 15 minute time slot, please be on time, when visitors are more than 15 minutes late they are not allowed to enter the museum on busy days. You can enjoy the exhibition as long as you like until we close.
No, tickets to Nxt Museum can solely be purchased online. Due to Covid-19 we want to keep track of the amount of people within the museum, which is why tickets can only be bought in our ticket shop online in advance of your visit. You can easily purchase tickets in our ticketshop.
Our survey has shown that 75% of our visitors would prefer to have phone free time slots, which is why we introduced certain time frames during which visitors can enjoy art without being distracted by their own or other people’s digital devices. We ask all visitors booking these time slots to refrain from using their phone whilst in the museum, to ensure a fully immersive exploration of Shifting Proximities. Phone-free time slots can be booked on the following day within these hours: Wednesdays from 6.15pm to 7pm.
You must bring proof of current enrollment at your university to show to our hosts upon entering the museum – we also accept a proof of enrollment of registration ( Studielink, or from the school itself)
We’d love to help you arrange a booking for your school, uni or group. Please email firstname.lastname@example.org with the number of people, preferred date and time and contact details and we will get back to you as soon as we can.
You can easily book a visit for your students via our contact form! Please let us know the number of people, preferred date and time and contact details and we will get back to you as soon as we can. We also accept the Cultuurkaart!
We do not have a cancellation list, hence it’s not an option.
Yes you can! Gift a voucher for a visit to Nxt Museum for multiple people, by adding multiple tickets in your basket in step 1 in our ticketshop. Please note that the entrance tickets will be bundled in one voucher that has to be redeemed in one time. If you wish to purchase gift tickets for multiple people, purchase the gift vouchers in seperate bookings.
The gift voucher will be valid for one year after the purchase date.
No, unfortunately our ticketing system does not allow creating an invoice for this type of ticket. We’re working on a solution!
Sadly at this moment we only offer credit card payments. We will soon be expanding our payment methods with debit cards and iDeal!
You can pick-up your order at Nxt Museum on Wednesdays and Thursdays from 10:00 till 17:00. Find us at Asterweg 22 in Amsterdam Noord.
The pick-up is at Nxt Museum’s restaurant – Asterweg 22 in Amsterdam. Please follow the instructions on location.
Items purchased at our webshop can be exchanged by returning the product to Nxt Museum in person with the receipt within 14 days. If the product is no longer available, the purchase price will be refunded. Full returns are accepted only on account of production or sales faults. Products can also be returned by post at the customer’s expense.
You can only return an item on account of production or sales faults. Please get in touch via our contact form if this is the case. You can subsequently return your order by dropping it off at Nxt Museum on Wednesdays or Thursdays, or by sending it per post.
Delivery costs will be 4,50€
Yes you can we ship all over the Netherlands.
Delivery can take between 5 and 10 days from purchase order.
Approximately 30m minutes by metro, take Metro line 52 four stops towards Noord/ North and exit at Noorderpark station (only one stop away). Nxt Museum is a 10 minute walk from Noorderpark.
Walk ten minutes to Vijzelgracht metro station and take Metro line 52 towards Noord/ North. Exit at Noorderpark station after 3 stops. Nxt Museum is a 10-minute walk from Noorderpark Metro station.
It’s a 10-minute bike ride or 20-minute walk from Amsterdam central station. Simply take the ferry to Buiksloterweg (located at the rear of the station). After a 5-minute crossing it’s just a short walk or cycle to Asterweg 22.
Visitor care: ability & access
This exhibition contains, laser installations, loud sounds, smoke and flashing video images which may not be suitable for people with epilepsy.
When it comes to the youngest amongst us, Nxt Museum is enjoyed by children of all age groups. However, since many of our artworks and installations are housed within dark rooms with loud sounds, and flashing videos in some cases we advise that with more nervous children, the museum is best experienced at the age of 5+ years old.
Yes, the museum is accessible via wheelchair ramps – other than the Nxt Lab and one installation: Distortions in Spacetime by Marshmallow Laser Feast. We also have disabled parking slots which may be booked upon reservation by leaving us a message here
In the museum
As long as you wish, up until we close!
We only ask you to use one of our sanitized lockers if it’s necessary. Coats and accessories are allowed in the museum, but we kindly ask you to store your backpacks if you bring any.
Nxt Museum offers free guest Wifi to its visitors and we advise our visitors using the guest wifi to not transmit their credit card information, passwords, and any other sensitive personal information.
No, we do not allow dogs in the museum, unless they are Guide Dogs. We do not think furry friends would appreciate the levels of sound and flashing lights as much as you will.
A valid QR code in the form of a negative corona test, proof of vaccination, or recovery from Covid-19 ( ‘Corona Check’ App QR Code), as well as your ID (valid passport, ID, drivers license) is compulsory.
If you don’t have a EU Digital Covid Certificate or are from outside the EU, please visit: https://www.testenvoortoegang.org/ to receive a valid QR code to enter the museum.
After the recent announcement by the Dutch government on 2nd November 2021, we have updated our Covid-19 protocol accordingly. Creating a space where you can safely enjoy art is our priority, please note the following measures will be implemented at Nxt from Saturday 6 November:
- A valid QR code in the form of a negative corona test, proof of vaccination, or recovery from Covid-19 (‘Corona Check’ App QR Code), as well as your ID (valid passport, ID, drivers license) is compulsory
- Have you come from outside the EU and you don’t have the ‘Corona Check’ app? Please visit: https://www.testenvoortoegang.org/
- Wearing a mask during your visit to Nxt is optional.
- To ensure everyone feels safe during their visit we advise you to keep your distance from those around you.
- You can only buy your tickets online in advance and within time slots, please arrive on time for your planned visit.
- In order to facilitate crowd management, the museum staff can and may ask you to wait.
- We have installed several positions in the museum where you can wash or disinfect your hands.
- We clean all touchpoints in the museum regularly.
- If you have any symptoms of Covid-19, we ask you to stay home and reschedule your visit.
- Please follow the instructions displayed clearly within the museum and given by our museum staff, so we can create a safe environment for everyone.
Thanks for assisting us in preserving the safety of each other and our team!
Partnerships & Press
Please get in touch through our contact form
You can find all information regarding creative collaborations here.